Lessen the pain of an upgrade with best practices straight from the team executing the internal upgrade at IBM! Attend this session for step-by-step instruction on how to upgrade your Notes/Domino environment to the latest release. Get tips and tricks to plan any size upgrade, including how to evaluate your existing system, operating system and hardware requirements, and what new features you will have once 8.5.x is up and running. Understand why and when to roll out those new features like ID Vault and DAOS to reduce the cost of managing Notes IDs and free up disk space, respectively. Get insight into how IBM’s internal deployment of the Notes/Domino 8.5.1 release is going and learn some first-hand “gotchas” from the team responsible for the roll out.

It's tough to get approval for money to upgrade software, but if you sell the product right, your users and management will want to take the step to Lotus Notes 8.5.1. Attend this session to learn the selling points that will have your users asking for the upgrade and have management rewarding you for saving money at the same time. Explore the user-focused improvements so you can clearly position the benefits of an upgrade to management. Know your options for reducing your admin costs, workload, and help desk calls with the tools you get from the latest version of Lotus Notes. Find out the best way to present savings in hardware and support costs to management for the best shot at those precious internal funds. Hear real-world success stories that will carry weight and motivate management to invest in Lotus Notes 8.5.1.

ID Vault is really the Notes Client killer feature of 8.5.1. In this session, find out how to configure and maintain the ID Vault so that users’ passwords can be managed centrally with no intervention by the user, how lost IDs are automatically recreated and how IDs are synchronized across machines. Learn what’s needed to ensure that the ID Vault and Certificate Authority work together, how to deal with IDs that contain multiple passwords, what to do with Notes single login users, and much, much more. We will also cover the limitations of the ID vault and situations where other solutions might make more sense.

Tap into best practice management techniques and acquire the keys for a successful Domino Attachment and Object Store (DAOS) implementation. Walk through a methodology to introduce DAOS to your servers gradually so you don’t have to make a full commitment to the new technology all at once. Get tips on using the DAOS Estimator to determine possible disk space savings and see how the different configuration options affect your results. Gain a thorough understanding of how DAOS works on your Domino servers then go under the hood of attachment consolidation so you are comfortable managing, disabling, and undoing consolidations while lowering the possibility of data loss. Find out when to encrypt consolidated attachments on Domino servers and when you should store them unencrypted. Get best practice advice on how to review your Domino backup/restore strategy to make sure it meets the requirements and leave this session confident in your ability to assess DAOS for your enterprise.

Find out how the most up-to-date versions of the Lotus portfolio software solutions come together to save time and money, make end users more productive, build deeper relationships, and make better decisions. Learn how the integration of Sametime Meetings into the Notes calendar saves travel and phone costs by enabling users to hold meetings over the Web. See where the various integration points of Lotus Connections Activities show up in Notes including finding Activities To Dos in your Notes calendar. Discover the action bar button in Notes that allows you to save attachments directly to Quickr. Walk away with an understanding of what to install on your client and servers to put this portfolio to work for you today to achieve smarter collaboration.

Ensure that you're doing your best to keep your Notes client safe from malicious intrusion while giving your users a security framework of solid, easy-to-follow concepts to avoid password and ID compromise. Get best practices for implementing security policies to ensure users are changing passwords regularly in a way that meets your security requirements exactly. Find out how to leverage those policies to automatically lock down workstations without any manual intervention by the user. Learn how to properly implement execution control lists (ECLs) to control what changes developers can make on workstations while preventing users from seeing ECL incorrect warning messages. Find out how and why to leverage a multi-user Notes install to keep a user's data unavailable to other users of the workstation. Get a valuable lesson on how you can let the help desk team reset passwords without giving them access to certifier ID files.

The landscape of the workplace is undergoing major change; it is becoming smarter and expanding beyond the traditional office boundaries. Come to this session to find out how to leverage your existing Sametime platform by integrating the voice and video capabilities in the new Unified Communications and Collaboration (UC2) initiative from Lotus Software. Get best practices to rollout UC2 features like remote call answering, mobile to PC handoffs, and audio device configuration. Walk away with tips and tricks to ensure ease of use and end-user adoption including providing superior audio quality for both video- and audio-conferencing. Step through a live Sametime 8.5 client demonstration of remote call answering on a latest technology wireless audio device, and learn how to install and configure call control software. Walk away with a firm understanding of how the UC2 formula incorporates intuitive and intelligent solutions for more natural communication, immediate ROI, and “happy ears”.

Make sure your servers are ready and able to handle potential problems before they strike. Learn how and what to track so you can quickly identify issues and employ event-driven decision making. See how to spot potential issues before they happen by leveraging Activity Monitoring and Activity Trending. Get advice for tracking iNotes usage with Activity Monitoring, getting your CPUs worth out of message tracking, and how to get powerful statistical information out of the message tracking task. Learn about the top 10 must-have statistics you should be monitoring for to ensure your servers are optimized and configured to handle potential problems before they impact productivity. Take home a monitoring results template that shows you important statistics that are normally hidden.

Take a big picture approach to server and application performance and learn real-world techniques to keep everything running smoothly and efficiently. Hear about common choke points including network latency, disk I/O, and system resources such as RAM and the drive cache and get tips and techniques to unclog system performance bottlenecks in your own environment. Learn how to design an application view properly including how and why to avoid using too much data and sorting, time-specific views, overly complex formulas, and too many views. Walk away with the knowledge of how to tweak your Notes.ini settings to speed up delivery on busy mail servers and how to fine-tune the directory refresh rate.

Don’t press the panic button when your server crashes! Come to this session and get step-by-step best practices on what to do next and in what sequence. Delve into the troubleshooting process, find out where to look for crash information, what you’re looking for, and how to decipher NSDs, both manually and with the IBM tool, to prevent future crashes. Learn how to troubleshoot quickly to get servers back up and running ASAP, and troubleshoot more thoroughly, diagnose the problem in detail and fix it for good. Plus, you’ll learn to simplify your life with tips on using Automatic Diagnostic Collection and Fault Recovery for troubleshooting servers.

Hear the latest performance data and server resource utilization on release 8.5.1 as well as valuable deployment tips directly from the Lotus Domino performance team. Find out how misalignment of data on a SAN can negatively affect your server’s performance. See exactly how the performance of the iNotes full mode stacks up against that of the Notes 8.5 client, and get the details on why iNotes consumes more resources. See the performance optimizations for DAOS in release 8.5.1 as well as the details on server-to-server and client-to-server DAOS optimization network bandwidth savings. Hear about the new feature in ID Vault that automatically saves existing IDs and see what server resources this exciting new feature uses. Learn about best practices to improve XPages performance as well as future goals to establish server capacity and server throughput. See a breakdown of the system resources Lotus Traveler uses for Windows Mobile, iPhone, and Nokia mobile devices.

Become an expert on tuning your servers and your applications to perform their best. Get the lowdown on how to identify what's slowing your servers down and how to deal with corrupt data. Find out which settings to change to get the most out of your hardware and which commands and methods to use for the different corruption error messages. Get a firm understanding how to effectively monitor your servers and prevent issues before they occur and, in some cases, even deal with corruption through automated responses. Walk away with a list of server tuning settings and database errors and resolutions and the confidence to resolve problems to maximize your Domino environment.

See for yourself what all of the buzz surrounding the new Lotus iNotes 8.5.1 enhancements are all about. Find out how the full and lite modes look more like the Notes standard client, get updates on the new ultra-light mode functionality for your smartphone, and hear about the improvements in overall performance, security, and customization. Step through a demo of iNotes 8.5.1 that shows all the new features of the latest release, including Notes ID Vault synchronization and the new ultra-light mode calendar aspects. Get first-hand advice on deployment considerations such as which browser version to run for all three modes and Web infrastructure options to ensure secure Internet access as well as load balancing and failover support. See the Lotus iNotes feature roadmap for anticipated improvements in the next release of iNotes — and beyond!

Bullet proof messaging in your enterprise, regardless of the version of Notes and Domino you are running. This session brings you real-world advice to determine which messaging enhancements (from Release 6 through 8.5.1) you should have implemented to produce a best-of-breed mail service for your clients. Hear about the advantages of the new message recall feature in release 8, and get practical advice to avoid message recall’s common pitfalls. Learn about the new Out of Office feature and hear how it works in a mixed-release environment. Evaluate mail settings for uniform management of mail files and user preferences and get time-saving tips for inbox maintenance tools that improve performance for Notes users as well as the Domino servers.

Getting iNotes mail redirection working properly in today's environments can be a challenging task. Come to this session for step-by-step instructions on how to configure mail redirect for all users, including iPhone users, tips to set up the options, and best practice advice for dealing with multiple servers and clustering. Get a thorough understanding of the many benefits in using mail redirect such as avoiding server maintenance windows, the ability to leverage SSL, and providing shorter and simpler URLs for your users to remember. Find out how to troubleshoot configuration issues that occur between iNotes, Quickr, Lotus Notes Traveler, and Sametime. Take home documentation with step-by-step instructions to configure mail redirect so you can cut and paste it into your compliance or business continuity documents.

Attend this session to see how the new features in Lotus iNotes can help you make the best of your iNotes deployment, especially if you are working within a shrinking IT budget. See how iNotes has evolved over the years to support many administration features such as policies, the ID Vault, and external customizations. Get an understanding of the numerous features IBM has added to iNotes to enhance the user experience such as integration with Quickr, widgets, Google calendar overlays, and high availability. Learn how the new architecture, integration with other products in the Lotus portfolio, and an easier client upgrade path help iNotes reduce your overall TCO.

Twitter is a phenom in social networking. But what else can you use it for? This session will introduce you to 10 unique uses for Twitter beyond just letting your followers know what you’re up to! Get real-world insight on using Twitter for server and application monitoring, integrating social networking in your Domino applications and Notes client, and monitoring your company’s reputation using a popular JavaScript library. See how to use the Twitter APIs from Java and LotusScript to post and read both public and direct messages. Learn how to avoid common pitfalls when integrating an application with Twitter such as generating too much traffic for your system to support. Take home all the working code examples from the session as well as step-by-step instructions on how to integrate your applications with Twitter.

SOAP-based Web Services hosting (in Domino) and consuming (in Notes) is really great: easy to use, robust, and powerful. That is, if you carefully stay within the (mostly documented) boundaries of the functionality it handles well. Come to this session to find out how Web services work and what to do when those building blocks that “should work” are causing you problems. Discover the technology building blocks of Web services (design time and runtime) and see some examples of how you can work around the bits that may not do what you need. Learn how to detect when the functionality you’ve implemented outside of Notes/Domino isn’t working as well as the steps to take to repair it.

Come learn from an expert and walk away with best practices for planning and deploying Lotus Notes Traveler. You'll understand how the Lotus Notes Traveler server fits into your infrastructure, hear guidance on mobile device selection, and hear how mobile devices can be easily and efficiently configured and deployed to your users. You'll learn how to diagnose problems and get back on track quickly if something goes wrong. High level guidelines for capacity planning and performance tuning will also be discussed.

IBM Lotus Connections offers a range of social software services to help enterprises work together across the organization and better connect with customers and partners. In this session, get an up-close look at the social software services available in Lotus Connections including Profiles, Bookmarks, Homepage, Blogs, Communities, and more. See how to take advantage of the features and functions of Lotus Connections from other collaboration tools such as Lotus Notes, Lotus Sametime, Lotus Quickr, and WebSphere Portal. Get a sneak peek at what is coming in the next release for Lotus Connections as well as the new plug-ins that will provide even more integration with Lotus social software and LotusLive.

This session will provide deep insight into how IBM Tivoli Directory Integrator (TDI) can be leveraged within the Lotus product family. Take a look at the components used to build TDI and get an understanding of how TDI can solve challenges with how Lotus Domino directory integration pulls in information from other sources. Find out how Lotus Connections leverages TDI to construct Profiles information from various sources. Step through a live demo of TDI in action to get a feel for how it can be used in both Domino and Connections environments and get insight into how it can be leveraged within your organization. Take home some sample TDI scripts for Lotus Domino and Microsoft Active Directory integration that outline how to move data between these very common directory environments to help facilitate user name mapping challenges in SSO configurations as well as maintain typical corporate employee information.

Get technical and configuration advice for integrating WebSphere Portal 6.1.5 with iNotes 8.5, Lotus Quickr 8.2, Sametime 8.5 and Lotus Connections 2.5. Learn how to configure the new integration options available between WebSphere Portal and the Lotus Collaborative and Social Software portfolio. Walk through a technical exploration of these integration points to see how they give your end users the ability to work smarter from within the Portal architecture. Find out how to put the architecture, technical details, and configuration details to use to isolate, manage, and troubleshoot problems with the environment, enabling rapid deployment and productive use of social software. See how these integration points can help your end users collaborate more efficiently and be able to deploy and troubleshoot this software quickly in your environment.

Organizations around the world have deployed Lotus Connections software in industries ranging from banking to automotive. Attend this session to learn the technical best practices for installing, administrating, and troubleshooting Lotus Connections software from the people who support Lotus Connections deployments. Get troubleshooting and debugging best practices including methodologies used to resolve several real-life problems, what to do if the search function isn’t working, and how to fix broken widgets on the homepage. Take a deep dive into installing a Lotus Connections cluster, reviewing post-install steps including setting up a Blogs homepage, performance tuning and considerations, and the basics of administrating Lotus Connections features. Take home a list of valuable resources for installing, administering, and troubleshooting Lotus Connections.

Populating Populating Profiles with the right data is vital to any successful Lotus Connections deployment. This session provides an overview of Tivoli Directory Integrator (TDI) and an in-depth look at the scripts provided out of the box with Connections. Learn the inner workings of how Profiles is populated from LDAP as well as how to integrate with other data sources, including demonstrating TDI's ability to connect to practically any data source. Find out how to customize Profiles to display the correct data for your organization and how to add and remove fields, add custom fields, and control which fields can and cannot be edited by the end user. In addition we will teach you how to display different profile data for different types of employees.

The Lotus Sametime System Console (SSC) provides a consolidated interface for administration and deployment planning for all Lotus Sametime products. In this session, you'll learn about the design of the System Console, how the SSC manages all of the Lotus Sametime products, and how to design the Lotus Sametime infrastructure for any organization by running through the SSC guided activities. The session will guide existing Community Server admins on new aspects of SSC; namely the use of the LDAP administration page, how to centrally manage user policies for all LotusSametime products, and we'll showcase the WebSphere Clustering Guided Activity. This session will also demonstrate the integration of the Lotus Sametime 8.5 product installation process with the System Console.

Come to this session to learn how Lotus Quickr can help you work smarter by allowing for better collaboration and connections with employees, customers, and partners. Find out how Quickr works in a real-life business setting with effective governance and policy controls. Step through a demo of how you can use Lotus Quickr places to share content through document libraries, wikis, blogs, lists, team calendars, and discussions and access the shared content through Web browsers, feeds, Lotus Notes, Lotus Sametime, WebSphere Portal, Microsoft Windows Explorer, and Microsoft Office. Get a sneak peek at the future of Quickr and see what new features are in store for this exciting piece of collaboration software.

Delve into the inner workings of native Domino by working through an archiving scenario from beginning to end, in demo style. You’ll come away with the knowledge to implement the right archiving method in your own organization. Discover the things nobody tells you about, like best practices for where to put data, setting up and managing archiving rules, and controlling the end-user environment. Get tips on which errors/issues to expect with specific settings, what to do if there are multiple settings documents applied, and how to troubleshoot and resolve conflicts if things aren’t working correctly. If you’re considering Domino-based archiving or are currently struggling with it, this session is a must-see as you’ll walk away with the knowledge and tools to implement the right archiving method for your company.

Stop wasting your time tracking down solutions to problems only to trace them to a development issue you haven’t caused. Take a look at important steps that can be addressed either in development or pre-deployment to avoid having to solve problems that aren’t yours. Discover the benefit of compiling all the LotusScript before deployment, signing databases properly every time (with the appropriate ID), accurately setting the server that agents run on, and correctly setting the admin server. Get real-world examples of each of these important steps to find out what happens when they’re not properly managed. We'll discuss how to generate automatic audit reports to assist in compliance regulation and traceability for management. Find out how to introduce an automatic safety net so that manual tasks that should be done can be performed behind the scenes as part of a build and deployment process.

Why wait for a developer to write a simple agent when you could do it yourself? Attend this session to learn how to be more self-sufficient in your job by writing basic functions that can save you hours to days of effort and improve accuracy. Find out how to inspect your directory using views to identify some potential issues that might escalate support tickets later on. Step through a demo of a careful case-by-case permutation set to learn how much time and frustration you can save by applying basic coding techniques over both manual documenting and research. See simple techniques that will extend your knowledge beyond the session and allow you to create your own data cross-sections. Get an understanding of when it is appropriate to write your own utility versus contacting a developer. This is a must-see session for any administrator wanting to learn true admin-focused development skills to make them better at their job.

Make the most of the improvements made to clustering in release 8.x and get expert advice for monitoring the cluster experience to ensure server availability. Find out how this well-established but underutilized feature can significantly enhance server performance and ensure failover. See how to determine that cluster content is synchronized so your users are ensured that their files will have up-to-the-minute, updated content in their failover copy. Get real-world advice to determine when you should add cluster replicators. See which statistics are vital to the operation of clusters and learn how to track them and analyze usage trends. Learn how to restrict access to a clustered server while it is being serviced as well as how and when to let users back on the primary clustered server. Take home a cluster manager application that ensures all databases are on the primary and failover servers.

Web-based applications, accessed over HTTP or HTTPS, are more critical than ever, and Domino brings unique capabilities to the Web server application space. Attend this session for a thorough understanding of the many complexities and nuances that must be accounted for from HTTP if you want your applications to perform as expected. Take an in-depth look at the components that make up response codes as well as why they are the key to understanding Web-based applications. Find out how to analyze your authentication-related response codes (401s) for a better understanding of how they work, what they do, and how they contribute to browser functionality. Learn how client-side caching can be manipulated and tuned to your advantage. Determine which tools and utilities are critical to gain insight into your Web-based applications.

How do you know if your Domino application will scale? How well does it function? Come to this session to learn best practices and get the low-down on testing your Domino applications to make sure they’re working properly. Find out how to analyze how well your application is performing; tell how many users, including concurrent users, can be on it at a time; and set up an automated process for change management. Learn how you can leverage open source software such as Apache JMeter to help perform load testing on a Domino application. Find out what metrics to pay attention to on the Domino server as well as common bottlenecks in Domino applications. Take home code to an application and the tools with scripts so you can set up the examples from this session in your own environment when you get home.

Get the real scoop on how a professional security review is planned and implemented for an IBM Lotus Domino environment. Learn how to define the parameters of a review — from the scope to the expected outcome — in key focus areas such as threat identification, the server environment, user workstation management, identity management, mail, and application security. Get an understanding of all the possible threat vectors, including external unskilled threats like spam and internal skilled threats such as unauthorized access to management email. Get a handle on the four areas of a security review and the crucial elements to look for to identify risks and manage your security controls. Find out how to set proper ground rules, safety procedures, and test parameters for a successful penetration testing initiative that will check known vulnerabilities in your environment.

Take a deep dive into the details of SSL technology to thoroughly understand SSL’s many components and confidently troubleshoot protected applications. Examine certificates, certificate stores, certificate chains, and certificate authorities to learn to interact more effectively with SSL. Explore the challenges of cluster servers and the effects of proxy servers on SSL-enabled conversations. Find out how to configure SSL for the WebSphere and IIS platforms as well as Domino-specific elements such as keystore and stash files and the Domino Certificate Authority. Step through a thorough analysis of the SSL handshake as well as the subsequent encrypted session data, using various protocol analyzers.

Get everything you need to know to master your Domino infrastructure’s security with these time-saving tips and techniques. Learn how to handle compromised certifiers and certifier rollover. Discover the improvements to shared login in Notes 8.5 and get best practices for checking and synchronizing your HTTP passwords, controlling client execution of potentially damaging code, and ensuring you have properly restricted users’ access to data. Take home a tool to analyze delegation of mail file ACLs. Leave this session confident in your methodologies for distributed business process security from server access to document access, passwords and user IDs, whether on the Web or internally.

What is your company’s e-discovery plan? Come to this session to learn what you need to know to save time and frustration as well as select the proper tools to ensure your company is ready for a disclosure proceeding. Explore some of the aspects of journaling along with compliance-based message management. Get best practices and tips for the future to ensure that you can avoid common compliance pitfalls. Get an idea of the theoretical differences in the available third-party tools to help you get your system ready. Step through real-world corporate scenarios to get an understanding of why you should consider journaling, possible compliance needs to ensure success, and the team members required to ensure a positive rollout and launch.

Step through the Lotus Protector for Mail Security software offering to get an idea of how this new security platform can bolster Notes mail security and encryption and help lock out Internet viruses. See how Protector integrates directly with your Notes client to give you direct control over spam by blocking unwanted objective-based messages and giving you the power to control subjective spam. Get examples of how Lotus Protector has met customers’ real-world security challenges including eliminating viruses from a Notes environment to helping a small admin team eliminate hundreds of spam emails a week. Find out how to leverage Lotus Protector for Mail Encryption to seamlessly extend existing email encryption to the Internet to ensure messages securely reach their recipient. See a Lotus Protector roadmap to get an idea of what’s in store for this exciting new platform.

Don’t get blindsided by a support problem just as you’re beginning your upgrade! Attend this session for tips and tricks that arm you with the knowledge you need to look at your upgrade in a completely different light. Get advice on how to manage the Notes client, Domino server, Domino Directory, and infrastructure components more efficiently. Hear how to handle an unexpected performance decrease as well as fixing an XPages regression issue when you upgrade to 8.5.1. Find out how to reduce help desk calls, improve end-user productivity, and avoid end-user rejection of a new upgrade. Gain the knowledge you need to prepare better your help desk and eliminate problems before they arise so you can reduce the amount of time you spend supporting your users.

Come to this session to learn the key elements to properly and efficiently manage your Notes clients from beginning to end. Learn how to “take the temperature” of your environment – see how to take inventory of your client, compare it to an industry standard, and lock down an optimal configuration. Find out how to reduce support calls and take control of your environment to ensure a consistent user experience across your enterprise. Find out how you can leverage Notes-native tools like roaming and policies to prevent help desk call headaches. Find out what 3rd-party tools are available to help you control your clients. Learn how to foster an environment for upgrade acceptance with best practices to train your end users and help desk staff for upgrades.

Your Help Desk calls are not that different from those at other Lotus Notes organizations. Come to this session to discuss the top help desk calls, how your can answer them, and even how to avoid the calls in the first place. Find out how implementing ID Vault allows for easier password management and recovery. Get tips on implementing DAOS to reduce the size of mail files as well as the chance for corruption. Get real-world advice on creating FAQ documents that highlight areas of interests or consistent confusion to users in an effort to reduce the number of help desk calls. Reduce your cost of support by implementing built-in tools and following best practices to reduce the calls to your help desk.

Upgrading your users to the new release of Notes 8.x should be more than just project plans and meetings. Learn techniques for getting your users more involved in the process, tips for easing the transition into the new version, and ways to get them really excited about the upgrade. Get details on the four most important emails you’ll send your users during the upgrade. Dive into the new capabilities as well as the enhancements to existing features your users will love. Get information on the best way to expose to your users the silent install switch options to help alleviate migration headaches. Get advice to avoid the possible SmartUpgrade gotchas in order to minimize support calls during the client upgrade and learn about the wide array of available training options for afterwards. Walk away with the skills you need to properly communicate and customize your installation to get the full cooperation of your users!

Get best practice advice for the implementation of important policy settings and management techniques to reduce administrative effort and bring consistency to your environment. Find out the top 10 policy settings that every organization should have in place. Evaluate the new policy enhancements brought about in releases 8 through 8.5.x to make sure you are using the proper settings and hear how the new dynamic policies in 8.5 enable you to manage policies through groups and avoid the challenges of explicit policies. Take home a documented methodology for testing, piloting, and implementing polices to ensure compliance and make sure you get the desired configuration across your enterprise.